Tag Archives: financial services

The L word – big banks’ legacy is #fintech’s opportunity to disrupt

I recently went through quite a customer journey with what I call ‘a stone age bank’. Which is even more hilarious considering their current ad campaign features Flintstones. I asked Halifax bank to issue a supplementary credit card to my … Continue reading

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FinTech- Barclays moving closer to branchless future

My most favourited tweet last month was the repost of This Is Money post announcing the first signs of an inevitable trend in the world of retail banking – Barclays to get rid of cashiers from branches: ‘Community bankers’ armed … Continue reading

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FinTech: European Startup? MasterCard Wants You

MasterCard announced launch of Start Path in Europe (already existing in the US), which is an accelerator program dedicated to helping European start-ups get to scale. All details here. I really liked the quote that followed: 

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‘Hacking’ The Credit Card Product #fintech

I don’t use credit cards as much as I used to, and I have switched most of my spend to cash. Having worked for a credit card company and a number of banks, I learned to appreciate and use credit … Continue reading

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How To Not Communicate With Your Customers – Part 2

Some communications examples look like a joke, even though they originate from well known large organisations. 

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