Category Archives: resources

Join the complaining revolution! Resolver, free escalation tool from MoneySavingExpert  

This news definitely falls into ‘I shoulda thought about this!’ category. Not sure how everywhere else but in the UK often the only way to get a decent customer service level (not at the ‘delight’ level, just normal, that we … Continue reading

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Google Impact Challenge #tech #sustainability

I had no idea this challenge existed! Interesting winners too. One thing I did not understand is why Richard Branson is a part of it.

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Productivity- how to outsmart your inbox, free ebook from guys at SaneBox

No excuses of course, but I’ve been very busy at work, hence the silence. While I’ve been busy learning more about digital media strategies and innovation, my quest for productivity, prioritisation and stress management in the spare moments between sleeping … Continue reading

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An Introduction To Blogging For Nonprofits

I believe that blogs, as a way to share regular updates with your customers/ donors/ users, are a very important marketing channel.

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