Monthly Archives: July 2016

Which business are you – Donotreply or Contactus? #fintech

I recently received 2 emails – both from financial services companies. They look similar, but there is a major difference. One is sent from Donotreply@ address, another from @Contactus (with a Contact button underneath).¬†One from a traditional bank, another from … Continue reading

Posted in fintech, marketing, tech | Tagged , , , , , , , | Leave a comment

Only when it is too late…

Image | Posted on by | Tagged , , , , , , , | Leave a comment

The L word – big banks’ legacy is #fintech’s opportunity to disrupt

I recently went through quite a customer journey with what I call ‘a stone age bank’. Which is even more hilarious considering their current ad campaign features Flintstones. I asked Halifax bank to issue a supplementary credit card to my … Continue reading

Posted in fintech, marketing, tech | Tagged , , , , , , , , , | Leave a comment